Clients get excited when we brainstorm ideas with them but the project quickly becomes overwhelming. They worry about…
- trying to write a script;
- figuring out the equipment;
- getting decent quality footage;
- scheduling time to do the recordings; and,
- finding a way to get the material to us.
As an SMB working for SMBs, we understand exactly how these pain points can stop the process dead in its tracks.
We decided to turn it into a challenge and put our money where our mouth is. Read on to see how we used an iPhone camera to create video content for a branded social media series.
Making a Plan
First things first – what topics did we want to cover and how did we want to do it? We were inspired by the simplicity of a Q&A format and decided to run with it. Zoe and Kirstie could prompt Amy in a similar way that Amy prompts clients and then work through the whole process and document it for our client’s viewing pleasure.TAKEAWAY #1: Trust the Process
The process can be daunting when you’re doing it alone. Having someone there to prompt you can make the recording feel more natural, more conversational. Taking the Q&A approach is a good way to overcome nervousness, it takes the pressure off you as the content creator to do all the work. Ask someone for help with this step or lean on the internet to gather some questions for you to answer. – Kirstie
Equipment & Prepration
TAKEAWAY #2: Working with a team adds accountability.
- Amy’s office was a mess;
- Amy didn’t think she looked good enough;
- Amy hadn’t prepared a script;
- Amy got in her head and thought who cares about anything we are doing and what is the point??
TAKEAWAY #3: Determine Your Message
Getting clear on her message made it easier for Amy to stay on point with her topics and served as a guide for the editing process. Even a simple outline of topics and your desired outcome is enough direction for a video editor to determine what to keep and what to cut. Sometimes we extract gems that get used for another purpose entirely, the key is to work with a good team. – Kirstie
TAKEAWAY #4: Don’t Get in Your Head
Lights, Camera, Action! Recording Your Video
The video shoot day finally arrived. The selfie stick had been sitting unopened on Amy’s desk for about a month at this point. Amy was once again finding excuses and trying to get out of shooting any video. Zoe reminded Amy of her own advice, just start recording.
Let’s start with the selfie stick. Opening up the box, Zoe started capturing video right away on her Samsung device. Once Amy was able to position her iPhone in the holder and begin recording, the resistance pieces started to come up again. Amy was unhappy about her split ends and pretty much all aspects of her appearance. She was distracted by clutter and her eye was drawn to a huge white tag on her chair. The great thing about “selfie-style” video shoots though, is you can see all of this in real time and correct it.
Zoe was right there on hand, working to alleviate all the pain points Amy mentioned. She added a lightheartedness that helped move the whole thing along. They worked through camera positioning to find the best angles and best lighting. Amy had to keep being reminded that some details would be ironed out in the editing phase and to just keep going.
TAKEAWAY #5: Change Your Shirt
Just as Amy needed to be reminded that certain details would be ironed out in the editing phase, you should keep this in mind to when filming your video. What you’re shooting is raw, unedited footage. Of course the better the video quality you provide the simpler the editing stage can be.
It’s best not to get hung up on getting it right the first try. Amy sent me roughly 7 minutes of content of which we used approximately half. – Kirstie
Logistics: File Sharing & Editing
Next we worked through one of the biggest pain points that clients have. The logistics of getting video files, which can be large, sent to us in high-resolution format. Once they figure HOW they will send the files, next is how to advise us of anything they want us to know.
Here’s how we did it.
Kirstie and Amy chatted about options for file sending and determined they were both comfortable with Google Drive. Amy loaded video assets into folders and then created tasks in Basecamp that corresponded with each folder. This way, as Kirstie reviewed the footage, she could put notes in each thread and build out the topics in bite-size pieces. The best part about this way of working, and where our clients are usually pleasantly surprised, is we can pick out the key messages and turn something that they feel is quite flat into something that feels succinct and polished.
Amy had tasked Kirstie with reviewing the initial videos of her and Zoe setting up. She immediately responded with “I love how much fun you guys are having… we can clip them, edit over some things and add music. We can make this work!”. Amy left it with Kirstie to do a bit of editing to show what she meant and they worked back forth to pull out the best bits.
1. Equipment and Preparation
2. Lighting and Angle
3. Establishing Your Background
4. Working With a Team
The final video compared to the original content was very different. It is interesting to see and drives home our earlier point of trusting the process. We went from colour to black and white and overlayed a subtle filter to soften some edges. We designed covers, decided on text and graphic animations, background music and transitions. Large chunks were clipped out entirely. By the time that it was all said and done, you couldn’t even tell that Amy was previously getting in her head about filming.
My suggestion? Save editing time by paring down your content but don’t overthink areas of imperfection. Leave it to someone you trust to bring out the best in you. – Kirstie
IMPORTANT TAKEAWAY #6: It’s a Series of Small Steps
Using a tool like Basecamp is a game changer in our work. Having a list that allows you to assign tasks to an individual and set a due date can make or break a project. Like us, clients get busy and sometimes have to put great ideas on hold. They need us to be able to take the reins and run, or sometimes set it aside and come back to it. When you move things out of the inbox and into a system they have somewhere to simmer and can have the heat turned up at a moment’s notice.

